Privacy Policy
At Narrative Candle Company, your privacy matters. This Privacy Policy explains how information is handled when you visit or interact with our website. [UPDATED: 15/01/2026]
Information We Collect
Narrative Candle Company does not directly collect or store personal data from visitors. Narrative Candle Company does not knowingly collect information from individuals under the age of 13.
Any information submitted through our website (such as during checkout, newsletter sign-ups, or contact forms) is collected, processed, and securely stored by Wix, our website hosting and e-commerce provider. This may include:
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Name
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Email address
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Shipping and billing information
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Payment details (processed securely by Wix or its payment processors)
We do not have direct access to sensitive payment information.
How Information Is Used
Information collected through Wix is used solely to:
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Process and fulfill orders
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Communicate order updates or inquiries
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Improve website functionality and user experience
We do not sell, trade, rent, or reuse personal data for marketing outside of Narrative Candle Company.
Third-Party Services
Our website is hosted on Wix, which may use cookies, analytics tools, and security features in accordance with their own privacy policies. We encourage you to review Wix’s Privacy Policy for further details on how data is handled on their platform.
Narrative Candle Company is not responsible for the privacy practices of third-party services linked through our website.
Cookies
Wix may use cookies and similar technologies to:
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Ensure website functionality
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Analyze traffic and performance
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Improve user experience
You may manage or disable cookies through your browser settings.
Data Security
All data handled through Wix is protected using industry-standard security measures. While no method of online transmission is 100% secure, we rely on Wix’s safeguards to protect user information.
Founding Narrator & Special-Case Discount Code Policy
Certain discount codes, including Founding Narrator or Founder discounts, are:
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Issued to specific individuals only
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Intended for personal, non-transferable use
Any misuse, sharing, or unauthorized use of these discount codes may result in:
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Immediate removal of the discount
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Cancellation of associated benefits without notice
These measures help keep our community fair and sustainable.
Policy Updates & Contact
This Privacy Policy may be updated from time to time. Any changes will be reflected on this page with an updated revision date.
If you have questions about this Privacy Policy or how information is handled, please contact us at:
Email: narrativecandleco@gmail.com
Website: narrativecandle.co